2017 Delivery Survey

Illinois Heartland Library System recognizes how important delivery is to you and your library patrons. As we evaluate our services, we need your help to better understand your library’s delivery needs.

Click here to take the survey

The information obtained from the 2017 IHLS Delivery Study is critical to help us as we improve upon and plan future delivery services. We are committed to providing great service to you and your candid feedback is critical to our focus on continuous improvement. We are hoping that one person from each library will take 5 to 10 minutes to complete this brief survey.


Please complete our survey before Friday, February 24, 2017.