Overfilling ILL Tubs Leads to Damaged Materials—Your Materials 

Published 3/19/2021 4:50 PM CT

IHLS Delivery drivers have recently reported several instances of libraries leaving over-filled tubs of materials for IHLS pickup. Overfilling tubs can result in damage to materials as the materials are crushed or exposed to rain and snow. Additionally, it creates a hazard for delivery drivers when stacking and transporting the tubs. 
We understand libraries are anxious to get their items out as soon as possible. However, for the benefit of all, we ask that you please fill tubs only as full as they can properly be closed. 
If you need additional tubs, we have some. Please be sure to reach out to your delivery hub manager. Additionally, libraries can send materials in boxes. Thank you for your cooperation.