Published 9/2/2021 3:25 PM CT
IHLS Delivery is dedicated to serving our library members in a safe and effective manner. Recently, IHLS Delivery drivers and sorters have reported several instances of libraries overfilling tubs in weight or volume. This can lead to two main problems for libraries and for IHLS--both of which your library can help avoid.
Published 8/24/2021 4:19 PM CT
Welcome back, school library staff! We hope you had a great summer.
The first day of school delivery started on Aug. 23, 2021. We are no longer quarantining items at the IHLS hub locations, so interlibrary loan items will be delivered on a normal schedule. Please return any bags you may have from the previous school year by sending them with your IHLS Delivery driver. If you have any questions, please reach out to your hub manager.
Published 6/24/2021 9:41 AM CT
Good morning! I have received many questions about exchange points. IHLS is still maintaining COVID procedures used before Illinois went to Phase 5. We are continuing to wear masks, wipe high-touch areas, take the temperature of our staff, and keeping the no-contact exchange points.
We will be evaluating not just the IHLS policy for our staff, but in Delivery, we will be evaluating the exchange points. ...
Published 6/3/2021 11:50 AM CT
During the renovation of the Edwardsville offices, it is possible we may experience additional brief interruptions in delivery service. However, we are working hard to minimize these interruptions to members and will continue to provide details as soon as they become available. If you have any questions, please contact IHLS Executive Director Leslie Bednar, 618.474.9774. Thank you for your patience and understanding.
Published 2/25/2016 2:32 PM CT, Updated 5/26/2021 6:09 PM CT
Delivery On the Go (DOG) is where a library on a downstream route has requested an item from an upstream library. If tagged for DOG delivery, that item may be able to be delivered later that very same day. DOG deliveries are only available if that library is on the same route as your library and delivery is scheduled to arrive at the receiving library later that day.
Published 4/30/2021 11:07 AM CT, updated 5/10/2021 1:55 PM CT
The end of the school year is quickly approaching, and Illinois Heartland Library System's delivery service to schools for this 2020-21 school year will end Friday, May 14, 2021. Please remember to return any extra bags and tubs to your IHLS hub. If your students return items after the final pick-up, you can return them to any local public library. If your school will be conducting summer sessions and you would like library delivery, please...
Published 4/12/2021 5:00 PM CT
Illinois Heartland Library System and the IHLS Delivery Working Group are pleased to announce that, in light of a recent update from the Centers for Disease Control and Prevention regarding the transmission of fomites on physical surfaces, we are ending the IHLS quarantine of physical items and tubs beginning Tuesday, April 13. As always, libraries remain free to decide their in-library policies and procedures, including whether or not to use any length of quarantine time within their libraries.
"We've been thinking about ending the quarantine for some time," said IHLS Delivery Director Susan Palmer...
