May 11 Delivery Alert for Edwardsville Hub: Due to unforeseen environmental conditions related to the Edwardsville office remodel, and in an effort to protect the health and safety of IHLS staff, delivery to/from the IHLS Edwardsville hub will not run Tuesday, May 11, 2021. It is possible there may be additional interruptions in delivery service, but we are working hard to minimize these interruptions to members and will continue to provide details as soon as they become available. We deeply apologize for any inconvenience. If you have any questions, please contact IHLS Executive Director Leslie Bednar, 618.474.9774. Thank you for your patience and understanding.
posted: May 10, 2021 - 4:12pm

Published 4/30/2021 11:07 AM CT, updated 5/10/2021  1:55 PM CT

IHLS SchoolsThe end of the school year is quickly approaching, and Illinois Heartland Library System's delivery service to schools for this 2020-21 school year will end Friday, May 14, 2021. Please remember to return any extra bags and tubs to your IHLS hub. If your students return items after the final pick-up, you can return them to any local public library. If your school will be conducting summer sessions and you would like library delivery, please...

posted: May 10, 2021 - 1:55pm
May 7 Delivery Alert for Edwardsville Hub: Due to temporary sorting delays related to the partial remodel of our Edwardsville office, libraries serviced by IHLS Edwardsville may notice fewer tubs delivered on Friday, May 7, 2021. Routes will still run, and all tubs at libraries will still be picked up. Edwardsville sorting and delivery will resume as normal on Monday, May 10. We apologize for the inconvenience and thank you for your understanding.
posted: May 6, 2021 - 4:53pm

Published 4/12/2021 5:00 PM CT

Delivery UpdateIllinois Heartland Library System and the IHLS Delivery Working Group are pleased to announce that, in light of a recent update from the Centers for Disease Control and Prevention regarding the transmission of fomites on physical surfaces, we are ending the IHLS quarantine of physical items and tubs beginning Tuesday, April 13. As always, libraries remain free to decide their in-library policies and procedures, including whether or not to use any length of quarantine time within their libraries.

"We've been thinking about ending the quarantine for some time," said IHLS Delivery Director Susan Palmer...

posted: April 13, 2021 - 3:44pm

Published 3/19/2021 4:50 PM CT

IHLS Delivery drivers have recently reported several instances of libraries leaving over-filled tubs of materials for IHLS pickup. Overfilling tubs can result in damage to materials as the materials are crushed or exposed to rain and snow. Additionally, it creates a hazard for delivery drivers when stacking and transporting the tubs. 
We understand libraries are anxious to get their items out as soon as possible. However, for the benefit of all, we ask that you please fill tubs only as full as they can properly be closed. 
If you need additional tubs, we have some. Please be sure to reach out to your delivery hub manager. Additionally, libraries can send materials in boxes. Thank you for your cooperation. 

posted: March 19, 2021 - 4:50pm

Published 2/25/2021 2:15 PM CT

Illinois Heartland Library System is pleased to announce the recipients of the IHLS Vehicles Grant: Crab Orchard Public Library District East Saint Louis Public Library Jerseyville Public Library Rochester Public Library District Danville Public LibraryIllinois Heartland Library System is pleased to announce the recipients of the IHLS Vehicles Grant: 

  • Crab Orchard Public Library District
  • East St. Louis Public Library
  • Jerseyville Public Library
  • Rochester Public Library District
  • Danville Public Library
posted: February 25, 2021 - 12:11pm
2/18/2021 Delivery Update:
IHLS Delivery Quarantine Time to Reduce to 48 Hours

Illinois Heartland Library System and the IHLS Delivery Working Group are pleased to announce that we are reducing the IHLS quarantine time for interlibrary delivery from 72 hours (3 days) to 48 hours (2 days) beginning Monday, Feb. 22. We will continue to quarantine these items within our hubs. Please remember that IHLS's 48-hour quarantine applies only to materials transferred by IHLS and is in place to protect IHLS staff. It is up to your library as to whether and when to use a quarantine period as part of your library's mitigation strategies. 

posted: February 18, 2021 - 12:35pm
Due to extreme weather conditions, all delivery routes have been canceled for Tuesday (2/16) and Wednesday (2/17).

We are sorry for any inconvenience this may cause.

Be safe!

posted: February 14, 2021 - 3:30pm

Published 12/21/2020 4:25 PM CT

2017 Ford Transit T-150Illinois Heartland Library System has five surplus delivery vans that will be granted to member libraries to assist in community outreach efforts. Applying libraries must be public, school, academic, or special library members of Illinois Heartland Library System. In the application, libraries must explain how they plan to use a surplus delivery van(s) for the creation or expansion of mobile services and demonstrate that they can sustain the service. Projects that include service to underserved areas, enhancement of WiFi access for the community, and cooperative agreements with community partners are preferred. The online application opens Tuesday, Dec. 22, 2020, and will close at the end of the day on Monday, Feb.1, 2021. 

posted: December 21, 2020 - 2:28pm

Published 12/11/2020 4:16 PM CT

Frequently Asked Questions

Thank you to those member libraries who were able to respond to the Illinois Heartland Library System Delivery Satisfaction Survey. We appreciate all the positive feedback we received and are addressing any concerns that may have arisen.

We have compiled a list of frequently asked questions.

posted: December 11, 2020 - 4:12pm