Find answers quickly

Find answers quickly in WorldShare ILL documentation


When you need a quick “how to” answer while using the new WorldShare ILL service, take a look at the documentation resources provided on the OCLC Support and Training website.  From comprehensive coverage of borrowing and lending workflows to detailed information about specific features such as Article Exchange, WorldShare ILL documentation provides answers you can access quickly.


Turn to WorldShare ILL documentation for answers to questions such as:

  • How do I print shipping labels?
  • How do I update my library’s profile in the OCLC Policies Directory?
  • How do I update my address information so labels print correctly?
  • How do I apply constant data values to an ILL request?


Quick links

Direct links to several frequently used documentation resources for WorldShare ILL are provided here. You may wish to bookmark these for fast access.


For additional assistance:

Contact OCLC Customer Support at or OCLC Support in your region for assistance with using Article Exchange for document delivery.