Contact Us

We'd love to talk with you.

You can reach us at our main line Monday through Friday at 618.656.3216. For local phone numbers, office locations, and hours, view our Locations & Hours.

To reach a specific staff member, including those from our Membership and Delivery teams, please use the Who to Contact or Full Staff List information below.

Board of Directors

President

Joshua Short

 

General Inquiries, Serving on the Board

Leslie Bednar

618.474.9774

General Inquiries, Serving on the Board

Stacie Bushong

618.318.8172

Public Comment

Public Comment Form

 

Cataloging

Cataloging Maintenance Center (CMC)

The CMC Team

618.467.8649

Cataloging

Dr. Pamela Thomas

217.318.5364

SHARE Bibliographic Services

SHARE Cataloging

618.467.8680

SHARE Bibliographic Services

Jennifer Baugh

618.619.2077

Delivery

General Inquiry

The Delivery Team

618.467.8683

Weather, Route, and Building Closure Alerts​​​​

The Delivery Team

618.467.8683

Policies and Procedures

John Becker

618.474.9768

Champaign

Linda Kates

217.318.5352

Carbondale

Casey Parr

618.619.2094

Edwardsville

Lia McInerney

618.619.2089

Facilities

Scheduling Meeting Rooms

Angela Thompson

217.318.5335

Facilities

Sarah Taylor

618.474.9946

Finance

Accounts Payable

Cheryl Noll

618.919.2098

General Inquiries

The Finance Team

618.467.8413

Accounts Receivable (Billing for IHLS, SHARE, OCLC)

Shirley Paden

618.619.2076

Grants

General

Ellen Popit

618.474.9874

Publics

Anna Yackle

618.619.2096

Schools

Leah Gregory

618.619.2069

Human Resources

General HR Requests

Jill Trevino

217.689.0999

Sexual Harassment Prevention Training

Jill Trevino

217.689.0999

Information Technology

SHARE Tech Support Help Desk

www.helpdesk.illinoisheartland.org

618.656.3216

Video Conferencing & Zoom

John Knirr

618.474.9790

Library Domain Name Registrations

Troy Brown

618.467.8740

EZProxy

Troy Brown

618.467.8740

SHARE After-Hours Critical Support

 

618.534.4319

Interlibrary Loan

Alternative Consortium Options

Anna Yackle

618.619.2096

SHARE

Zach Henderson

618.619.2097

SHARE

See "SHARE"

 

Delivery

See "DELIVERY"

 

SHARE Training

See "SHARE: TRAINING FOR POLARIS, CIRCULATION"

 

Library Directory & Learning Calendar (L2)

Library Directory & Learning Calendar (L2)

Angela Thompson

217.318.5335

Library Directory & Learning Calendar (L2)

Ellen Popit

618.474.9874

Library Directory & Learning Calendar (L2)

L2 Help

 

Marketing & Communications

Media Inquiries

Dr. Carol Hogan-Downey

618.467.8139

Email/Text Alerts: Weather and Building Closures

See "DELIVERY: WEATHER, ROUTE, AND BUILDING CLOSURE ALERTS"

 

Newsletters and Member Emails

Shandi Greve Penrod

618.619.2113

Website Content

Shandi Greve Penrod

618.619.2113

Listservs

Zach Henderson

618.619.2097

Membership

IHLS, All Library Types

Ellen Popit

618.474.9874

IHLS, Publics

Anna Yackle

618.619.2096

IHLS, Schools

Leah Gregory

618.619.2069

SHARE

Cassandra Thompson

217.318.5303

Miscellaneous

Freedom of Information Act (FOIA)

Troy Brown

618.467.8740

Governance

See "BOARD OF TRUSTEES"

 

OCLC

Billing

Shirley Paden

618.619.2076

Cataloging

Jennifer Baugh

618.619.2077

Cataloging

Josh Zink

618.467.8032

Interlibrary Loan

Cassandra Thompson

217.318.5303

Membership

Contact OCLC.

 

Training

See the OCLC training page.

 

Policies

IHLS

Board President

 

IHLS

Leslie Bednar

618.474.9774

SHARE

Cassandra Thompson

217.318.5303

SHARE

SHARE Executive Council

217.318.5303

SHARE

Administrative Reports

Dena Porter

618.619.2090

Bibliographic Services

Jennifer Baugh

618.619.2077

Bibliographic Services Reports

Jennifer Baugh

618.619.2077

Cataloging

SHARE Team

618.467.8680

General Inquiries, Consortium Membership

Cassandra Thompson

217.318.5303

Support

SHARE Help Desk

618.467.8406

Training for Polaris, Cataloging

Jennifer Baugh

618.619.2077

Training for Polaris, Circulation

Zach Henderson

618.619.2097

Website Content

Jace Cook

618.474.9923

Vendor Discounts

IHLS

Dr. Carol Hogan-Downey

618.467.8139

SHARE

Cassandra Thompson

217.318.5303

SHARE

Danielle Beasley

618.467.8148