Libraries, like all institutions, need policies and procedures to run effectively. Policies are high-level statements or rules on an issue, and they usually include why the issue is important and sometimes include how compliance will be enforced. These may be rules for fair and consistent staff treatment, such as a dress code policy, or they may provide rules for library services, such as an Interlibrary Loan for Nonresidents Policy. Policies are high-level and should be approved by the library’s governing body.

Procedures are standardized steps for how accomplishing those policies or another goal. Examples include standard operating procedures or proofreading procedures. Items that change periodically, such as fine and fee structures, may be better suited for inclusion in library procedures rather than policies.

Recommended but non-mandatory advice for conducting business is best suited for guidelines, such as brand guidelines.

(Source: “HR Success Guide: Difference between Guideline, Procedure, Standard, and Policy)

Copies of Illinois Library Law and Library Standards Books can be purchased here. 

If you’re looking for guidance on writing policies or other administrative documents, please refer to the resources below.

Still can’t find what you’re looking for? Email our membership team, Ellen Popit and Anna Yackle.