Failure to Return a Book

How do I show that a student has lost a book so their account will be charged?  When I go to the item record, it won't let me change the circulation status to anything; it just stays on out.  I want to show that the student has lost the book and charge their account for it.  

Annie McClellan

If you pull up the student's record in Polaris and go to the screen that shows what they have out, you can click on the "ghost book" icon in the middle on the right hand side.  It's between the monkey with his hands over his eyes "claims returned" and the envelope "notifications."  This will set the item to Lost.


Judy Looby

Thanks so much for your help!

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