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FAQs from Before the AMHS Installations

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My library is not in SHARE—we’re a standalone library (or part of a small IGA). What does the AMHS mean for me?

Generally speaking, nothing. Nothing regarding the AMHS should impact your library other than delivery turnaround eventually speeding up a little. Standalone members will not need to move their barcodes externally.

I have a barcode duplication question.

Please check out our Barcode Duplication info page and FAQs.

How will we know which items are eligible for Delivery On the Go?

Even without transit slips, you can still see this information on the screen. For example, when an item is being transferred to another library, a window appears on the screen asking, “Do you want to put it In-Transit to X Library?” Then, you can determine if that is an item eligible for Delivery On the Go and fill out the orange bag.

How will we know whether an item is a patron hold or one that goes back on the shelf?

If an item is a patron hold, then you will still have the option to print the patron hold slip.

Will I still need receipt paper?

Transit slips will no longer need to be printed. However,the use of patron receipts is not affected by the AMHS; if and how libraries print patron receipts remains up to the library.

How will IHLS sort for branches? Will there be a volume cut-off?

IHLS will treat all libraries equally, regardless of their circulation volume. After the vendor site visit in July, we decided that the most effective solution would be for IHLS staff to apply transit slips at the hubs for branch libraries only. This will enable all materials for branch libraries to be labeled by branch and will save member libraries on transit paper.

Have the recent route cancellations been intentional to be used as a reason for purchasing the AMHS?

No. IHLS delivery route cancellations have been due to staffing issues and have not been impacted by the implementation of, or decision to purchase, the AMHS. 

If I do not move my barcodes, will my library’s ability to use IHLS Delivery change?

At this time, the placement of your barcodes will not affect your library’s ability to share ILL materials through IHLS Delivery. You can still fulfill requests and allow your patrons to place requests, regardless of where the barcodes are located. Our goal is to have external barcodes on most materials by next fall, with the installation of the third machine. However, we will need to reassess this situation after full implementation to determine what additional steps need to be taken, if any. 

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