Items Lost or Damaged in Transit Reminder
Hi! My name is Susan Palmer, and I am the Operations Director here at IHLS. I wanted to send a reminder on what the Interlibrary Loan Code states for replacement or damage fees charged by the supplying library. In July 2016, IHLS began delivering the items that go between our hubs. The third-party contractor was taken out of the equation. This results in control over the items all our members share in IHLS.