TRANSCRIPT: IHLS Directors' Chat - July 1, 2021


Directors' Chat
Thursday, July 1, 2021


Anna Yackle:  “America is a tune.  It must be sung together.” – Gerald Stanley Lee

“I like to see a man proud of the place in which he lives.  I like to see a man live so that his place will be proud of him.”  – Abraham Lincoln

“Where liberty dwells, there is my country.” – Benjamin Franklin

“My favorite thing about the United States? Lots of Americans, one America.” – Val Saintsburt

Anna Yackle:  IHLS Admin:  Friendly Reminder:  This discussion is intended to be a cordial and respectful sharing of ideas regarding the programs, services and the operations of public libraries. Conversations may include the challenges of dealing with the public, staff and the board members. The goal is to have an open and supportive conversation. Be mindful that this is a public discussion, and the transcripts are posted on the IHLS website.

Anna Yackle:  Hello, and welcome. What is everyone planning for the 4th?

Ellen Popit/IHLS:  Hi, all!

Kami Komm - Germantown:  Lake Time!!1

Eunice Mcclung:  Hi everyone

Anna Yackle:  Kami, that sounds nice, which lake?

Ellen Popit/IHLS:  Hi, Eunice!  So glad you're here!

Peggy MVE:  Anna. great quotes. Thanks.

Kami Komm - Germantown:  Lake of the Ozarks.  My in-laws have a house there so I can sit on the deck, read a book, and stay away from groups if I want to.  :-)

Carrie Russell - Maroa Public:  @Anna - as little as possible!  LOL

Ellen Popit/IHLS:  I looks like the weather might cooperate and give us all a nice weekend!

Anna Yackle:  @Carrie, I can tell we are kindred souls.

Carrie Russell - Maroa Public:  LOL

Anna Yackle:  Peggy, thanks. Kami that sounds delightful. I love family time but it is nice to have a place to escape to and regroup.

Janet McAllister - Rochester:  John Chraska was the speaker today for maximize ARPA Funds - it was really good - but overwhelming!  Is there anyway we can get him to speak to IL specific - this was a national conversation.

Anna Yackle:  I saw on the Directors list that most of us will be closed on the 5th. Any one open?

Ellen Popit/IHLS:  Janet, you read my mind.  Anna and I are working on programming for the upcoming year.  Any topics you'd like to put on the table?

Eunice Mcclung:  I'm always closed on Mondays, so it doesn't matter for me.

Don, Philo:  Philo is open the 5th.

Anna Yackle:  @Janet, I had forgotten to sign up for that. We do have Karen Egan and Mandy Saia from the state library presenting on that topic on July 15 at our next Members Matter.

Carrie Russell - Maroa Public:  We're also always closed Mondays (and Sundays).

Monica Cameron- Shelbyville Public Library:  Has anyone had a lot of leaking because of the recent rains?

Alex Fisher (Pinckneyville):  Pinckneyville is open on the 5th.

Angie -- Trenton Public:  Trenton Public Library is always closed on Mondays, so no difference here.

Amy Byers - Chatham APLD:  @Monica -- always. :-P

Esther Curry--CE Brehm Memorial PLD:  Mt Vernon is open on the 5th

Ellen Popit/IHLS:  We wrapped up our fiscal year yesterday.  Nice to think about a new start for FY 20222.

Anna Yackle:  Here is the link for the next Members Matter:  Here is the description: Join Mandy Saia and Karen Egan from the Illinois State Library to learn about the American Recovery Plan Act (ARPA) grants available from the Illinois State Library.  This 1.5 hours program will give you an overview of the ARPA offerings, application process, eligibility requirements, allowable expenses, general expectations for a well written application, and more.  Learn how your library could use grant funds to make a difference for the workforce in your community; restore library services that were shuttered or reduced during the pandemic; or enhance the library’s capacity based on response to and recovery from the pandemic.

Janet McAllister - Rochester:  I also attended the Knights Foundation online webinar and the National Endowment for the Arts - my brain is officially done!

Ellen Popit/IHLS:  @Janet---I bet.  Several of us just finished virtual ALA and might just feel like that.

Janet McAllister - Rochester:  Didn't you love Obama!

Anna Yackle:  Monice we have not gotten much rain in this part of the state, but reading Janet's comments it sounds like grant details may be leaking out of her ears. Janet can you give us a synopsis? Are there grants you are going for?

Janet McAllister - Rochester:  @Anna - I'm going for everything I qualify for!

Janet McAllister - Rochester:  and I am seeking sponsorships for our IHLS cargo van we received through the grant!

Anna Yackle:  Janet you are an inspiration.  I admire your determination to seek out new opportunities and sources for grants.

Ellen Popit/IHLS:  @Janet.  Is the van on the road yet?

Janet McAllister - Rochester:  I set my goal for $10,000 and this morning I hit $5,000.  Not on the road yet - we hope to have the wrap done in August and programs begin in September.  We have to get through Summer Reading first. 

Eunice Mcclung:  Our library needs new of everything, office equipments, painting to name a few.

Jo Keillor - Greenville Public Library:  We just found out that it will be at least 90 days before we receive our first tax installment, probably later.  Anyone else going to experience delays in getting their money?

Ellen Popit/IHLS:  @janet.  Sounds like a plan. 

Anna Yackle:  @Janet that is impressive. Speaking of Summer reading how is it going for everyone?

Sharla ~  Doyle Public Library:  When does our Per Capita funding arrive?

Ellen Popit/IHLS:  @Eunice.  Make sure to look at the grant announcements when they come from the State Library and attending the Members Matter Meeting (link above) that Anna mentioned would be a good thing.  We're always happy to help on our end.

Sharla ~  Doyle Public Library:  Our Summer Reading has been a big hit, really fun for all of us. Today's event is called "Birds of Raymond" with a local family leading discussion on the birds they attract to their yard.

Carrie Russell - Maroa Public:  @Sharla - that sounds like fun!@

Anna Yackle:  @Eunice, please attend our next Members Matter that I mentioned above.  Maybe have a few of your trustees attend as well. Your library would be a great candidate for some of those grants. I encouraging everyone to attend Members Matter and apply for those grants.

Eunice Mcclung:  I will indeed.  Thanks

Teresa (Paris):  Luckily the constant rain manged to take enough breaks for our outside summer programs. One more storytime left, but it's indoors.

Sharla ~  Doyle Public Library:  Thank you, Ellen for this info. Now it is my first IPLAR time and getting into those grants!

Ellen Popit/IHLS:  How are your indoor events going for those of you that are doing this?

Anna Yackle:  Teresa you were lucky. Only one more program! Hard to believe some of you are that far along in your SRP. Congratulations. What have your numbers been like Teresa?

Ellen Popit/IHLS:  @Sharla, keep in mind that the State Library staff are wonderful resources when you're doing your IPLAR.  I believe that Pat Burg will be your main contact.

Esther Curry--CE Brehm Memorial PLD:  @Jo--our tax bills haven't gone out from the county yet. It used to be Nov/Dec before we got  our money. They have been working on moving billing up and now we get it Set/Oct.

Kami Komm - Germantown:  Indoor events are good here.  Very small groups so room to spread out.  Most patrons want the crafts to-go so that is also an option.

Ellen Popit/IHLS:  Franklin County got ours this week.  Due in August/September.

Jo Keillor - Greenville Public Library:  @Esther, we usually get our money in two installments - end of July and end of September..

Teresa (Paris):  Lower attendance at indoor, but even the outdoor was lower than our last normal year.

Anna Yackle:  Teresa, sorry to hear that. It has been particularly hot this summer too.

Teresa (Paris):  @ Anna - We generally wind up active programming around July 4, numbers always drop significantly after the 4th. Rest of summer will be passive stuff.

Sharla ~  Doyle Public Library:  Our indoor attendance has been good numbers, for us. We have two events after today's and our last one will be a yard party.

Sharla ~  Doyle Public Library:  Thank you, Ellen. I'll be digging in immediately.

Ellen Popit/IHLS:  I think that so many counts will just take awhile to recoup or adjust as we continue to recover from COVID.  This is when we advise each other to be patient with the process.

Carrie Winkelmann - Petersburg PL:  Question for those of you that have Playaways.  I'm looking at adding some to our Junior collection.  Where are you all purchasing them from?  Tips and Tricks?

Anna Yackle:  Teresa that sounds like a good idea. I know some libraries just decided to do take and go crafts. It is a shame that kids can't be vaccinated or kept safe. If I had a young child I would be very worried by the Delta variant.

Teresa (Paris):  @Ellen, that's what I keep telling my children's librarian.

Bobbi Perryman - Vespasian Warner PLD:  Our program attendace for kids has been great. Adults have been slower to come back, but it's picking up.

Sharla ~  Doyle Public Library:  Our normal CSRP numbers were averaging 16-20 children. Last week we had 9, up from 6 the prior week. I'm expecting at least 12 today.

Janet McAllister - Rochester:  Sprint/T-Mobile merge has caused horrible customer service and the devices have not worked as well.  After many phone calls and frustration they finally sent us ALL new  FREE devises  Inseego mifi m2000 they seem to work well

Bobbi Perryman - Vespasian Warner PLD:  We can't keep gran-and-go kits in stock in more. They're usually gone in two days.

Jo Keillor - Greenville Public Library:  @Carrie - we used Midwest Tapes for our playaways.  You have to apply to them and they will approve you before you can order.

Bobbi Perryman - Vespasian Warner PLD:  @Janet - what contact did you use for Sprint? I haven't had any luck getting ahold of anyone.

Janet McAllister - Rochester:  Bobbi - I will give you the regional managers name

Janet McAllister - Rochester:  Bobbi emailing it to you

Ellen Popit/IHLS:  For those of you who use Playaways:  How do you clean and care for them between circulations?

Janet McAllister - Rochester:  I even received a large credit

Bobbi Perryman - Vespasian Warner PLD:  Thank you, Janet!

Jo Keillor - Greenville Public Library:  @Carrie - they don't have every title, but the discount is worth it.

Carrie Winkelmann - Petersburg PL:  Thanks Jo!!

Anna Yackle:  I remember a few months ago, everyone was feeling very overwhelmed. How is everyone feeling now? Restrictions have eased much more but still plenty of challenges.

Jo Keillor - Greenville Public Library:  @Ellen - we just wipe them with a Clorox wipe.  We do not include ear buds.  Patrons have to use their own.  Or we have some behind the counter they can purchase for 50 cents.

Ellen Popit/IHLS:  Thanks, Jo!

Anna Yackle:  @Janet, can you call Blue Cross and work with them for me? LOL

Sharla ~  Doyle Public Library:  We just bought a new printer, how much does everyone charge for B/W copies?

Bobbi Perryman - Vespasian Warner PLD:  @Anna -I'm feeling really good right now. I'm taking my first real vacation since 2018 and I can't wait!

Jo Keillor - Greenville Public Library:  @Sharla - 25 cents for B/W, 50 cents for color

Bobbi Perryman - Vespasian Warner PLD:  We charge 10 cents for single sided and 15 for double.

Sharla ~  Doyle Public Library:  Thanks Jo, we've been 10 cents for B/W and 25 for color forever.

Carrie Russell - Maroa Public:  @Sharla - the first 10 b/w are free, after that 10 cents each.  25 cents for all color.

Bobbi Perryman - Vespasian Warner PLD:  We ditched printers a long time ago and have all the computers routed to our copier. It's a lot cheaper and easier to deal with.

Janet McAllister - Rochester:  @Anna - yes I can!

Carrie Winkelmann - Petersburg PL:  10cents for BW 1 sided, 15 cents for double sided - 50cents for full page color and we use our discression to charge less if it is less color

Janet McAllister - Rochester:  @Anna and you should take me when you go purchase a car - I am really good a getting a good deal!

Sharla ~  Doyle Public Library:  Bobbi, well actually it is a laser copier (Ricoh) and they did route all computers to it as default.

Carrie Winkelmann - Petersburg PL:  oh yeah, we only have a copier with all of the computers routed to it

Anna Yackle:  @Janet, you could have a very lucrative side job dealing with vendors, utilities, etc.

Bobbi Perryman - Vespasian Warner PLD:  It's going to make your life easier. Printers are from the devil.

Anna Yackle:  For those of you who rout print jobs to you copiers do you ever have traffic "jams" or confusion over who's print job it is? What if someone is using the copier when a print job comes through?

Carrie Russell - Maroa Public:  @Bobbi - so are old-school fax machines.  I still have to deal with one of those.

Bobbi Perryman - Vespasian Warner PLD:  Me too, Carrie.

Ellen Popit/IHLS:  We don't really use them at the system.  We're a scan and e-mail type of place!

Carrie Russell - Maroa Public:  @Anna - I'm so thankful that our computers route to a staff-access-only printer/copier.  The jobs show up in a folder dedicated to each patron computer, so no traffic jams (we only have 4 patron computers, so it makes that easy).

Bobbi Perryman - Vespasian Warner PLD:  @Anna - each computer has its own "box" on the copier. We have to release each print job from the box. It saves patrons printing things they didn't mean to.

Bobbi Perryman - Vespasian Warner PLD:  WE have to keep the fax machine, mainly for patrons sending documents to state agencies.

Ellen Popit/IHLS:  I remember way back when to a time when there were grants out for plain paper fax machines!

Carrie Winkelmann - Petersburg PL:  My copier is a fax machine too!!  One stop shop.

Janet McAllister - Rochester:  How about when we had to print off 10 copies of our grant and send it to the IL state Library!

Carrie Russell - Maroa Public:  @Bobbi - that's 90% of ours, too.  The ohter 10% is incoming faxes from foreign royalty wanting to give us millions of gold bullion.  *sigh*

Teresa (Paris):  @Ellen, so do I! That's how we got our first fax machine.

Ellen Popit/IHLS:  @janet, Yep!  In the early days of the school per capita grant they had to attach paper copies of the minutes in which the school board reviewed the grant and we had send them three copies of everything!

Jo Keillor - Greenville Public Library:  @Carrie - or free trips to Costa Rica

Carrie Russell - Maroa Public:  @Jo - Bummer, I've never gotten that!  I've been there and would love a free trip back!  LOL

Ellen Popit/IHLS:  We can always dream!

Jo Keillor - Greenville Public Library:  @Carrie - you can have the trip if I can gave the gold bullion!  Haha!

Jo Keillor - Greenville Public Library:  *have

Carrie Russell - Maroa Public:  @Jo - let's take the trip togetehr and split the bullion.

Jo Keillor - Greenville Public Library:  @Carrie - deal!

Ellen Popit/IHLS:  This is a fun conversation for a holiday weekend!

Eunice Mcclung:  😅

Ellen Popit/IHLS:  I've seen lots of information on protecting pets and vets during the fireworks!

Kami Komm - Germantown:  I do not enjoy the fireworks.  They are pretty, but I'd rather not hear them.

Ellen Popit/IHLS:  What else is on your plates

Esther Curry--CE Brehm Memorial PLD:  We watch the fireworks from a distance--so they aren't so loud.

Carrie Russell - Maroa Public:  I do have a question.  We had a very elderly long-term patron fall somewhere in our parking lot last month.  None of the staff saw her fall, and someone from out of town helped her up.  Long story short, she was injured and hospitalized.  We were strongly advised to not contact her (get well card or anything).  This has been very hard on my staff, as we all know and like her. Thoughts?

Teresa (Paris):  @Ellen: Friends are planning the first book sale since 2019. We are swimming in donations - and once the sale is announced, more will start pouring in!

Eunice Mcclung:  Well I have to deal with that loud fast cars taking over the streets. At least I can dodge the loud fireworks.

Bobbi Perryman - Vespasian Warner PLD:  @Carrie - when we had a fall on on our property, I contacted our attorney and follwed his instructions. Did your attorney advise you not to contact her?

Carrie Russell - Maroa Public:  @Bobbi - no, it was actually our insurance agent. 

Don, Philo:  I might send an anonymous get well card.

Carrie Russell - Maroa Public:  Our attorney said to let the insurance handle the issue.

Carrie Russell - Maroa Public:  @Don - my staff actually wanted to go visit her.

Carrie Russell - Maroa Public:  (or call)

Don, Philo:  I understand that desire.  It would make a difference if I only knew the person as a patron versus someone I have regular contact with in the community or through other organizations.

Carrie Russell - Maroa Public:  @Don, we're in such small town that we do see eachother around town.  It's almost unavoidable.   I myself have known her for almost 25 years.

Carrie Russell - Maroa Public:  But only as acquaintances, not close friends.

Ellen Popit/IHLS:  That's really dicey.  Your heart says one thing and smart heads tell you another and at the end of the day, you need to do what is best for the library.

Don, Philo:  Because of our litigous society lawyers and insurance will have you avoid contacct, but our hearts for our neighbors and friends tell us to act differently especially in small towns.

Carrie Russell - Maroa Public:  @Ellen, that's what I've been telling the staff.  One of those areas where we have to tread so carefully.  I told them what the insurance company said, but also that I can't control what they do in their off-hours.  Heartbreaking, but there it is.

Carrie Russell - Maroa Public:  @Don - exactly!!!

Ellen Popit/IHLS:  Here's to a restful and a relaxing long weekend.  Take good care and stay safe!

Carrie Russell - Maroa Public:  Happy Fourth!!

Anna Yackle:  Thank you for joining us. Have a great 4th.

Kay Burrous  South Macon:  Happy 4th!!!

Anna Yackle:  It is time to wrap this up unless any one want to add something.